The second-hand marketplace Shoppers Express Anger Over Size Modifications
Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact all users about the change.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed due to the recalibration.
The company said the updated approach better aligns with other platforms.
The platform has recommended to examine their items and adjust the sizing manually if necessary, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Manual Updates
Another shopper, located in England, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she said.
Service Background
The service features exceeding 100 million users, with 18 million British users.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.
